Plans and billing
Pricing not final
The figures on this page are placeholders. Commercial pricing for Super Subscription has not been finalised, and nothing here should be quoted to a merchant. They are generated from the app's own plan catalogue, so changing them there changes them here — but both are provisional.
Super Subscription is billed monthly through Shopify. Charges appear on your regular Shopify invoice alongside your plan and any other apps — there is no separate card to add and no separate bill to reconcile.
Plans
Starter
Up to 100 active subscriptions
- Unlimited plans and cadences
- Storefront widget
- Customer portal
- Email notifications
- Standard analytics
Growth
Up to 1,000 active subscriptions
- Everything in Starter
- Prepaid plans
- Build-a-box
- Loyalty rewards
- WhatsApp notifications
- Cancellation flow with save offers
- Migration from another app
Scale
Unlimited active subscriptions
- Everything in Growth
- Unlimited active subscriptions
- Advanced analytics and cohorts
- Priority support
- Onboarding and migration assistance
Every plan includes a 14-day free trial, handled by Shopify. You are not billed until it ends.
What counts as an active subscription
An active subscription is one that will be charged again. Specifically, a contract in these states counts:
- Active — billing normally
- Past due — a payment failed and we are retrying
These do not count toward your limit:
- Paused subscriptions, for as long as they stay paused
- Cancelled subscriptions
- Subscriptions awaiting authorisation after a migration, until their owner adds a payment method
So a store with 400 active, 50 paused and 900 cancelled subscribers is on 400 for billing purposes.
Going over your limit
Nothing breaks and no customer is affected. Existing subscriptions keep billing and your portal keeps working. You will see a notice in the dashboard, and new subscriptions keep being created — we will not silently turn away a sale you have already won.
We contact you to move you up a plan rather than charging overage automatically.
Transaction fees
None. Super Subscription does not take a percentage of your subscription revenue.
You still pay Shopify's own transaction and payment processing fees exactly as you do for one-off orders — subscription orders are ordinary Shopify orders, so nothing changes there.
Changing or cancelling your plan
Change plan any time from Settings → Billing in the dashboard. Upgrades take effect immediately and are prorated by Shopify. Downgrades take effect at your next billing date.
If you uninstall the app:
- Your subscription contracts stay on your Shopify store. They are native Shopify contracts and they belong to you, not to us.
- Automatic renewals stop, because nothing is left running to process them.
- Your data is deleted after 48 hours, as required by Shopify. See Privacy.
Trialling it
Shopify handles the free trial. It starts when you approve the charge and you are not billed until it ends — cancel before then and you pay nothing.
Frequently asked billing questions
Am I charged for test subscriptions? Orders placed with Shopify's Bogus gateway while your store is in test mode do not create billable subscriptions.
What currency am I billed in? Shopify bills app charges in your store's own currency.
Do I need a separate payment gateway? No. Super Subscription uses Shopify's native subscription contracts, so your customers are charged by Shopify through the payment methods you already accept.